Privacy Policy

1. Overview & Our Privacy Commitment

DomainUI Auctions is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our domain auction platform.

We believe in privacy by design and only collect the minimum data necessary to provide our services effectively. We never sell your personal information to third parties and use industry-standard security measures to protect your data.

2. Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect include:

Account Information

When you create an account, we collect:

• Name and contact information (email, phone number)
• Username and password (encrypted)
• Profile information and preferences
• Identity verification documents (for high-value transactions)

Transaction Information

For auction and payment processing, we collect:

• Bidding history and auction participation
• Domain listings and sales data
• Payment information (processed securely by our payment partners)
• Transaction records and communication logs

Technical Information

We automatically collect certain technical data:

• IP addresses and browser information
• Device information and operating system
• Usage analytics and performance data
• Security logs and fraud prevention data

Data Type	Purpose	Legal Basis	Retention
Account Details	Service provision	Contract performance	Account lifetime
Transaction History	Auction management	Contract performance	7 years
Communication Logs	Customer support	Legitimate interest	3 years
Analytics Data	Service improvement	Legitimate interest	2 years

3. How We Use Your Data

We use your information for the following purposes:

Primary Service Functions

• Account Management: Creating and maintaining your account
• Auction Operations: Processing bids, managing listings, and facilitating sales
• Payment Processing: Handling transactions and escrow services
• Communication: Sending notifications, updates, and support responses

Service Improvement

• Analyzing usage patterns to improve platform functionality
• Developing new features based on user needs
• Optimizing website performance and user experience
• Conducting market research and analytics

Security and Compliance

• Preventing fraud and abuse
• Maintaining platform security
• Complying with legal obligations
• Resolving disputes and enforcing agreements

4. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Payment Processors: For secure transaction processing
• Cloud Hosting: For data storage and platform hosting
• Analytics Providers: For website analytics and improvement
• Communication Services: For email delivery and customer support

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or other illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• Encryption: All data is encrypted in transit and at rest using AES-256
• Access Controls: Strict role-based access to personal data
• Regular Audits: Quarterly security assessments and penetration testing
• Monitoring: 24/7 security monitoring and threat detection

Organizational Measures

• Employee training on data protection and security
• Background checks for all staff with data access
• Incident response procedures and breach notification protocols
• Regular security policy reviews and updates

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account Data: Retained while your account is active
• Transaction Records: Kept for 7 years for legal and tax purposes
• Communication Logs: Retained for 3 years for customer service
• Analytics Data: Anonymized after 2 years

You can request deletion of your data at any time, subject to legal retention requirements.

8. Your Privacy Rights

Under GDPR and other privacy laws, you have several rights regarding your personal data:

To exercise these rights, please contact our Data Protection Officer using the contact information below. We will respond to your request within 30 days.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

We primarily process data within the UK and EU. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions from the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Certification schemes and codes of conduct

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last Modified" date
• Notify you via email for material changes
• Provide 30 days notice before significant changes take effect

12. Contact & Data Protection Officer

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We are committed to resolving any privacy concerns promptly and transparently. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.